AI Adoption Case Study: learn how Luminance's legal team reduced time spent on contract review with AI
techUK’s AI adoption collection of case studies showcases examples of how organisations are Putting AI into Action, either through the adoption of AI models within their organisations, or by developing AI tools that can be leveraged by others.
By shining a light on these use cases, techUK hopes to demonstrate examples of best practice from across sectors and from organisations of all sizes.
1. Challenge:
Luminance, a rapidly growing global organization, faced significant challenges in managing and reviewing a high volume of contracts daily. The lean legal team had to deal with over 50 contracts each day, ranging from sales and marketing agreements to lease and recruitment contracts. Manual processes were not only time-consuming but also risked creating bottlenecks and inconsistencies, preventing the legal team from focusing on more strategic tasks.
2. Solution
Luminance’s legal team has full access to the company’s own Legal-Grade™ AI which is used by some of the largest companies around the world including AMD, Hitachi and LG Chem. Designed by world-leading AI experts and validated by top-tier lawyers, this specialized legal co-pilot integrates next-generation AI at every touchpoint with business documents—from contract generation to negotiation and post-execution analysis. With its AI-Powered Traffic Light Analysis, the system expedites contract review by instantly highlighting non-compliant clauses and offering alternative acceptable wording, which can be inserted with a single click. The AI-powered repository and advanced search functionalities further streamline tasks such as managing renewals, avoiding legal risks, and creating reports. Additionally, the Legal-Grade™ AI chatbot, Ask Lumi, enables the legal team to obtain immediate answers to specific questions, redraft clauses, and generate middle-ground wording between counterparties in seconds.
3. Barriers
There was a need to train the legal team and other departments on Luminance, which was addressed through custom training sessions designed to make users comfortable with the AI’s functionalities. These training were also offered to non-legal users.
4. Impact:
Post-implementation, the results were transformative. Luminance's legal team reduced the time spent on contract review by over 60%, keeping over 90% of the work in-house despite the high volume. Luminance’s AI-powered repository and search capabilities allowed the team to perform tasks such as extracting key data for reports in minutes instead of hours. Company-wide, the AI empowered non-legal teams to generate contracts from pre-approved templates, alleviating routine work from the legal team and promoting efficiency across departments. The Legal Helpdesk function facilitated faster collaboration and communication with the legal team, bringing the average response time for legal queries down to under an hour. By streamlining processes and enhancing efficiency, Luminance’s AI has dramatically improved operational workflows and positioned the company as a leader in leveraging technology for legal operations.
techUK - Putting AI into Action
Our Putting AI into Action campaign serves as a one stop shop for showcasing the opportunities and benefits of AI adoption across four strategic sectors - Health and Social Care, Cyber, Central Government and Transport.
techUK is coordinating a calendar of events, reports, and insights to demonstrate some of the most significant opportunities for AI adoption in 2024, as well as working with key stakeholders to identify and address current barriers to adoption.
Visit our AI Adoption Hub to learn more, or find our latest activity below.
Upcoming AI Adoption events
Digital Ethics in the Public Sector in Conversation with the Alan Turing Institute
Online Webinar
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Contact the team
Usman Ikhlaq
Usman Ikhlaq
Usman joined techUK in January 2024 as Programme Manager for Artificial Intelligence.
His role is to help techUK members of all sizes and across all sectors to adopt AI at scale. This includes identifying the barriers to adoption, considering solutions and how best to maximise AI's potential.
Prior to joining techUK, Usman worked as a policy, government affairs and public affairs professional in the advertising sector. He has also worked in sales and marketing and FinTech.
Usman is a graduate of the London School of Economics and Political Science (MSc), BPP Law School (GDL and LLB) and Queen Mary University of London (BA).
When he isn’t working, Usman enjoys spending time with his family and friends. He also has a keen interest in running, reading and travelling.
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