Digital Transformation in Integrated Care Systems: North East and North Cumbria ICS
Professor Graham Evans, Chief Digital Officer for North East and North Cumbria (NENC) Integrated Care System, as well as Chief Information and Technology Officer for North Tees and Hartlepool NHS Foundation Trust, joined us for a market briefing with members.
Graham outlined several drivers of digital transformation, including widening health inequalities and the increasingly limited nature of financial resources, providing an overview of NENC’s digital strategy. The approach of this ICS to digital transformation is based around a continuous ethos of improvement, focussing on empowering citizens, patients, and staff. Graham highlighted that the strategy is aspirational and was designed to leave room for amendments. For instance, to add in a population health strategy more recently.
Graham chairs a digital delivery committee which looks at areas of priority and risk across the region, and which is currently developing a three-year costed delivery plan, providing a pipeline of aspirations and opportunities to be matched with funding openings.
Of note, Graham showcased the self-analysis NENC have undertaken in response to What Good Looks Like, addressing the key success measures and demonstrating where they feel NENC fit as region right now. The self-analysis revealed that as a region, they need to focus on digital transformation that improves citizen empowerment, ensures smart foundations, and enhances care.
Graham emphasised that ICSs are not just about provider organisations but primary care, community care, pharmacy, and the voluntary sector. Crucially, “digital is the glue that bonds the entire integrated care system together”.
You can watch the event in full below:
Robert Walker
Robert Walker
Robert joined techUK in October 2022, where he is now Programme Manager for Health and Social Care.
Robert previously worked at the Pension Protection Fund, within the policy and public affairs team. Prior to this, he worked at the Scottish Parliament, advising politicians and industry stakeholders on a wide range of issues, including rural crime and health policies.
Robert has a degree in Politics and International Relations (MA Hons) from the University of Aberdeen, with a particular focus on strategic studies and energy security. Outside of work he enjoys activities such as running, rugby, boxing and cooking!
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Viola Pastorino
Viola Pastorino
Viola Pastorino is a policy, governance, and strategic communication specialist.
She joined techUK as the Junior Programme Manager in the Health and Care Team in April 2024.
She has obtained a Bachelor of Sciences in Governance, Economics, and Development from Leiden University, and a Master's programme in Strategic Communications at King's College London. Her academic background, leading up to a dissertation on AI policy influence and hands-on campaign development, is complemented by practical experience in international PR and grassroots project management.
She is skilled in qualitative and quantitative analysis and comfortable communicating findings to varying stakeholders. Above all, she is deeply passionate about the intersection of technology and government, especially how technology and global discourse shape one another, the processes that lead to belief polarisation and radicalisation of communities, and crafting strategic narratives that steer public discourse.
Outside of work she loves reading, live music light operation, and diving.
Clara Hewitt
Clara Hewitt
Clara joined techUK in October 2023. She brings experience across a range of domestic and global health issues, with particular focus on digital health, HIV/AIDS and climate change and health.
Clara holds an MSc in Global Health and Development (University College London) and a BSc in Psychology (University of Birmingham).
Rachel Kennedy
Rachel Kennedy
Rachel joined techUK in December 2024, as a Programme Manager in the Health and Social Care team.
Prior to this, Rachel worked at a specialist health and social care public affairs agency, working with a range of organisations and trade bodies across the medical technology, pharmaceutical, digital health and social care sectors. As well as this, Rachel was part of the Secretariat for a number of health and care related All-Party Parliamentary Groups.
Rachel has a Masters in Global Governance and Diplomacy from the University of Leeds, as well as a first-class honours in Politics BA from Newcastle University.
Tracy Modha
Tracy Modha
Tracy supports several areas at techUK, including Cyber Exchange, Cyber Security, Defence, Health and Social Care, Local Public Services, Nations and Regions and National Security.
Tracy joined techUK in March 2022, having worked in the education sector for 19 years, covering administration, research project support, IT support and event/training support. My most outstanding achievement has been running three very successful international conferences and over 300 training courses booked all over the globe!
Tracy has a great interest in tech. Gaming and computing have been a big part of her life, and now electric cars are an exciting look at the future. She has warmed to Alexa, even though it can sometimes be sassy!
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