Event round-up: HMRC VOA Cloud Application Run Services Market Engagement
On Monday 18 July techUK was delighted to be host HMRC for a VOA Cloud Application Run Services supplier engagement event.
HMRC set out to attendees its intention to procure a managed service for Dev Ops Engineering and Applications Operations Engineering services across three core technologies: Microsoft Power Platform (incl. Dynamics 365), GeoSpatial (ArcGIS) and InRule including supporting Azure services as required by the application, to include staff training. Key responsibilities of the supplier will be to:
- Transform technical requirements into DevOps processes
- Build complex stories without additional support
- Manage live test environments
- Identify and resolve issues preventing delivery
- Manage the service components to ensure they meet business needs and performance targets
- Know about the importance of developing process efficiency and the common ways in which processes are optimised
- Support specific activities to improve development processes
- Spot or identify obvious deficiencies
- Undertake Support and Maintenance in accordance with fixed KPIs / SLAs
- Undertake Incident Management
- Undertake Small Change / Enhancement Management
- Undertake Integration with Cloud Services at a Platform Level
- Undertake Core DevOps Management
- Upskill VOA Customer Group Staff
During the session, HMRC provided industry with an outline of its current thinking around the potential approach to packaging and procuring these services. The team also gave an overview of the current estate; the desired future state; the requirements and modernisation opportunities; and, subject to approval, an indicative timeline.
This requirement is needed by the Valuations Office Agency (VOA) within HMRC. The VOA is responsible for the collection of c.£60 billion revenue in non-domestic rates and council tax in England and Wales. The Valuations Office Agency Customer Group (VOA CG) is responsible for running, maintaining, and managing systems and applications used by the VOA, and sits within the Chief Digital and Information office (CDIO) within HMRC.
HMRC has identified the Crown Commercial Service Framework ‘Technology Services 3 (RM6100) Lot 3d: Operational Services – Application and Data Management’ as a potential commercial vehicle for this requirement. HMRC intends to run a competitive tender to deliver these services, under one Lot. Within this Lot HMRC will seek an eco-system of suppliers, utilising the technology specialisms separated into three distinct areas reflective of the 3 technology pillars (InRule, Geospatial & MS Power Platform).
This event also included a Q&A session.
You can view the recording of this event here:
Heather Cover-Kus
Heather Cover-Kus
Heather is Head of Central Government Programme at techUK, working to represent the supplier community of tech products and services to Central Government.
Prior to joining techUK in April 2022, Heather worked in the Economic Policy and Small States Section at the Commonwealth Secretariat. She led the organisation’s FinTech programme and worked to create an enabling environment for developing countries to take advantage of the socio-economic benefits of FinTech.
Before moving to the UK, Heather worked at the Office of the Prime Minister of The Bahamas and the Central Bank of The Bahamas.
Heather holds a Graduate Diploma in Law from BPP, a Masters in Public Administration (MPA) from LSE, and a BA in Economics and Sociology from Macalester College.
- Email:
- [email protected]
- LinkedIn:
- https://www.linkedin.com/in/heather-cover-kus-ba636538
Jill Broom
Jill Broom
Jill leads the techUK Cyber Security programme, having originally joined techUK in October 2020 as a Programme Manager for the Cyber and Central Government programmes. She is responsible for managing techUK's work across the cyber security ecosystem, bringing industry together with key stakeholders across the public and private sectors. Jill also provides the industry secretariat for the Cyber Growth Partnership, the industry and government conduit for supporting the growth of the sector. A key focus of her work is to strengthen the public–private partnership across cyber to support further development of UK cyber security and resilience policy.
Before joining techUK, Jill worked as a Senior Caseworker for an MP, advocating for local communities, businesses and individuals, so she is particularly committed to techUK’s vision of harnessing the power of technology to improve people’s lives. Jill is also an experienced editorial professional and has delivered copyediting and writing services for public-body and SME clients as well as publishers.
- Email:
- [email protected]
- Website:
- www.techuk.org/
- LinkedIn:
- https://www.linkedin.com/in/jill-broom-19aa824
Ellie Huckle
Ellie Huckle
Ellie joined techUK in March 2018 as a Programme Assistant to the Public Sector team and now works as a Programme Manager for the Central Government Programme.
The programme represents the supplier community of technology products and services in Central Government – in summary working to make Government a more informed buyer, increasing supplier visibility in order to improve their chances of supplying to Government Departments, and fostering better engagement between the public sector and industry. To find out more about what we do, how we do this and how you can get involved – make sure to get in touch!
Prior to joining techUK, Ellie completed Sixth Form in June 2015 and went on to work in Waitrose, moved on swiftly to walking dogs and finally, got an office job working for a small local business in North London, where she lives with her family and their two Bengal cats Kai and Nova.
When she isn’t working Ellie likes to spend time with her family and friends, her cats, and enjoys volunteering for diabetes charities. She has a keen interest in writing, escaping with a good book and expanding her knowledge watching far too many quiz shows!
- Email:
- [email protected]
- Phone:
- 020 7331 2015
- Twitter:
- @techUK,@techUK
- Website:
- www.techuk.org,www.techuk.org
- LinkedIn:
- https://bit.ly/3mtQ7Jx,https://bit.ly/3mtQ7Jx
