Exeter Police trial new data download technology
The software will allow officers to change their approach to the way victim’s and witness’ digital data is obtained, managed, and processed.
Devon and Cornwall Police is one of only three forces in the UK to pilot the software which allows for an instant download of relevant data principally from an individual’s mobile phone as well as other mobile data devices.
The desktop-sized machines [pictured] are simply connected to a mobile device. This ease-of-use allows frontline investigators to use them while on scene, or in an individual’s home with their consent.
Commenting on the project, Detective Chief Inspector Lee Nattrass said: “The trial focuses on devices belonging to victims, witnesses and suspects and reduces impact on victims as it limits the circumstances where devices need to be seized. Principally this also means that the owner of the device is present while the download takes place retaining control of their device".
“The usual process for digital data gathering is that a victim or witness would hand over their device which is then sent away to the Digital Forensic Unit for processing, which could see a victim without a mobile device for a considerable amount of time. We understand that such a process can be daunting to a victim, especially at their time of need when they’ve been a victim of crime. This is another step in the right direction in offering a compassionate victim-first approach to policing.”
The force has carried out several training days ensuring detectives are comfortable and competent when using the devices.
DCI Nattrass continued: “Devon and Cornwall Police is continuously looking at innovative ways to give better service to victims and witnesses and how we can use technology to improve investigations. “If the pilot, which concludes in November, is successful then we hope to roll out this technology across the whole of Devon and Cornwall. We believe that this will enhance investigations and help reduce disruption to the victim, which is something we will continue to work on.”

Georgie Morgan
Georgie joined techUK as the Justice and Emergency Services (JES) Programme Manager in March 2020, progressing to Head of Programme in January 2022. Her portfolio then expanded in January 2024 where she now leads our work across fraud and economic crime.