Frontline Digitisation Supplier Engagement Forum – 3.0
Anna Hawksley, Assistant Director of Programmes, spoke to NHSX’s ambitions to concentrate on the levelling-up agenda by providing funding to organisations to help them reach a core level of digitisation, providing practical support as well as looking at the commercial aspect to ensure an enduring and vibrant marketplace.
The EPR usability survey focussed on improving products already in place and received over 6000 responses. We heard from Chris Clune from KLAS, a provider of insights on information technology and services, who took as through an overview of the Arch Collaborative.
Chris outlined the series of questions asked about EPRs, and the hierarchy in which these questions should be viewed. The question of whether an EPR system allows clinicians to deliver patient-centred care was key, but issues such as whether it is always available when you need it, whether it was fast enough, easy to learn, provides integration, must all come first.
Chris’ key takeaway for our members was that EPR suppliers are almost always blamed for issues and advised that the way to solve this was to ask how you can partner to help solve the issues that affect perception of your EPR. Chris also highlighted that 75% of comments focussed on external integration – outlining that interoperability is an issue across the globe and forms the next frontier for EPR systems.
NHSX Acute EPR usability survey: this is an opportunity for all acute trusts to act on user experience in ongoing development of their EPR systems –speak to your acute sector customers about introducing a pop-up to encourage users to complete the survey.
You can watch the full recording of the event here:
Robert Walker
Robert Walker
Robert joined techUK in October 2022, where he is now Programme Manager for Health and Social Care.
Robert previously worked at the Pension Protection Fund, within the policy and public affairs team. Prior to this, he worked at the Scottish Parliament, advising politicians and industry stakeholders on a wide range of issues, including rural crime and health policies.
Robert has a degree in Politics and International Relations (MA Hons) from the University of Aberdeen, with a particular focus on strategic studies and energy security. Outside of work he enjoys activities such as running, rugby, boxing and cooking!
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Viola Pastorino
Viola Pastorino
Viola Pastorino is a policy, governance, and strategic communication specialist.
She joined techUK as the Junior Programme Manager in the Health and Care Team in April 2024.
She has obtained a Bachelor of Sciences in Governance, Economics, and Development from Leiden University, and a Master's programme in Strategic Communications at King's College London. Her academic background, leading up to a dissertation on AI policy influence and hands-on campaign development, is complemented by practical experience in international PR and grassroots project management.
She is skilled in qualitative and quantitative analysis and comfortable communicating findings to varying stakeholders. Above all, she is deeply passionate about the intersection of technology and government, especially how technology and global discourse shape one another, the processes that lead to belief polarisation and radicalisation of communities, and crafting strategic narratives that steer public discourse.
Outside of work she loves reading, live music light operation, and diving.
Rachel Kennedy
Rachel Kennedy
Rachel joined techUK in December 2024, as a Programme Manager in the Health and Social Care team.
Prior to this, Rachel worked at a specialist health and social care public affairs agency, working with a range of organisations and trade bodies across the medical technology, pharmaceutical, digital health and social care sectors. As well as this, Rachel was part of the Secretariat for a number of health and care related All-Party Parliamentary Groups.
Rachel has a Masters in Global Governance and Diplomacy from the University of Leeds, as well as a first-class honours in Politics BA from Newcastle University.
Tracy Modha
Tracy Modha
Tracy supports the marketing of several areas at techUK, including Cyber Exchange, Central Government, Cyber Resilience, Defence, Education, Health and Social Care, Justice and Emergency Services, Local Public Services, Nations and Regions and National Security.
Tracy joined techUK in March 2022, having worked in the education sector for 19 years, covering administration, research project support, IT support and event/training support. My most outstanding achievement has been running three very successful international conferences and over 300 training courses booked all over the globe!
Tracy has a great interest in tech. Gaming and computing have been a big part of her life, and now electric cars are an exciting look at the future. She has warmed to Alexa, even though it can sometimes be sassy!
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- https://www.linkedin.com/in/tracymodha83