09 Apr 2025

Request for Information (RFI): Digital solutions to enhance NSW SES operations

New South Wales State Emergency Service (NSW SES) is seeking information from the market about innovative technologies that can enhance its operational capabilities.

New South Wales State Emergency Service (NSW SES) is seeking information from the market about innovative technologies that can enhance its operational capabilities.

Project goals

NSW SES seeks to develop a comprehensive understanding of the innovation and future-state of the digital solutions market to meet the following objectives:  

  1. Identify solutions that utilise operational data to enable NSW SES to make efficient and more informed operational decisions.
  2. Explore solutions that leverage innovative technology to automate and optimise emergency management and data governance processes, improving efficiency.
  3. Seek solutions that enable NSW SES Members to share an accurate, real-time understanding of incidents, enhancing coordination, efficiency and safety in emergency response. 

Scope

NSW SES is seeking innovative ideas from a wide range of organisations, including those not traditionally associated with emergency services, to explore untapped solutions and emerging technologies. The agency is seeking responses that propose innovative approaches to enhance operational systems and contribute to keeping our communities safe and resilient during emergencies. 

Requirements

To operate in the Australian market, companies must obtain an ABN and register with the New South Wales Government's ICT Services Scheme for procurement, a process that can take up to 14 days.

If interested, please find the details to submit your Request For Information (RFI) at this link by 22 April 15:00 AEST.


Georgie Morgan

Georgie Morgan

Head of Justice and Emergency Services | Fraud and Economic Crime Lead, techUK

Georgie joined techUK as the Justice and Emergency Services (JES) Programme Manager in March 2020, progressing to Head of Programme in January 2022. Her portfolio then expanded in January 2024 where she now leads our work across fraud and economic crime. 

In her current role, Georgie leads techUK’s engagement and initiatives across the blue light and criminal justice sectors. She works closely with industry and stakeholders to drive innovation, address challenges, and anticipate future needs, while showcasing the critical role technology plays in delivering essential public safety and justice services. Through the JES programme, she provides a platform for suppliers, helping them navigate and establish themselves in the blue light and criminal justice markets.

Before joining techUK, Georgie spent four and a half years managing a Business Crime Reduction Partnership (BCRP) in Westminster. Collaborating with the Metropolitan Police and local councils, she focused on mitigating the impact of crime on the business community. Her efforts spanned addressing low-level street crime and anti-social behavior to managing critical incidents and violent crime.

Email:
georgie.morgan@techuk.org
LinkedIn:
https://www.linkedin.com/in/georgie-henley/

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Cinzia Miatto

Cinzia Miatto

Programme Manager - Justice & Emergency Services, techUK

Cinzia joined techUK in August 2023 as the Justice and Emergency Services (JES) Programme Manager.

The JES programme represents suppliers, championing their interests in the blue light and criminal justice markets, whether they are established entities or newcomers seeking to establish their presence.

Prior to joining techUK, Cinzia worked in the third and public sectors, managing projects related to international trade and social inclusion.

Email:
cinzia.miatto@techuk.org

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Ella Gago-Brookes

Ella Gago-Brookes

Junior Programme Manager - Justice and Emergency Services, techUK

Ella joined techUK in November 2023 as a Markets Team Assistant, supporting the Justice and Emergency Services, Central Government and Financial Services Programmes, before progressing into Junior Programme Manager in January 2024.

Before joining the team, she was working at the Magistrates' Courts in legal administration and graduated from the University of Liverpool in 2022.  Ella attained an undergraduate degree in History and Politics, and a master's degree in International Relations and Security Studies, with a particular interest in studying asylum rights and gendered violence.  

In her spare time she enjoys going to the gym, watching true crime documentaries, travelling, and making her best attempts to become a better cook.  

Email:
ella.gago-brookes@techuk.org

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Tracy Modha

Tracy Modha

Programme Marketing Assistant for Public Sector Markets, techUK

Tracy supports the marketing of several areas at techUK, including Cyber Exchange, Central Government, Cyber Resilience, Defence, Education, Health and Social Care, Justice and Emergency Services, Local Public Services, Nations and Regions and National Security.

Tracy joined techUK in March 2022, having worked in the education sector for 19 years, covering administration, research project support, IT support and event/training support. My most outstanding achievement has been running three very successful international conferences and over 300 training courses booked all over the globe!

Tracy has a great interest in tech. Gaming and computing have been a big part of her life, and now electric cars are an exciting look at the future. She has warmed to Alexa, even though it can sometimes be sassy!

Email:
tracy.modha@techuk.org
Phone:
02073312000
Website:
www.techuk.org
LinkedIn:
https://www.linkedin.com/in/tracymodha83

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Justice and Emergency Services Programme activities

The techUK Justice and Emergency Services Programme represents tech firms operating in the public safety, criminal justice, and blue light markets. We create strong relationships between members and public sector customers, encouraging industry engagement, and unlocking innovation. Visit the programme page here.

 

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Meet the team 

Georgie Morgan

Georgie Morgan

Head of Justice and Emergency Services | Fraud and Economic Crime Lead, techUK

Cinzia Miatto

Cinzia Miatto

Programme Manager - Justice & Emergency Services, techUK

Ella Gago-Brookes

Ella Gago-Brookes

Junior Programme Manager - Justice and Emergency Services, techUK

Tracy Modha

Tracy Modha

Programme Marketing Assistant for Public Sector Markets, techUK