On Monday 18 July from 14:00 - 15:30 we are delighted to be hosting HMRC for a VOA Cloud Application Run Services Market Engagement event.
HMRC is seeking to procure a managed service for Dev Ops Engineering and Applications Operations Engineering services across three core technologies: Microsoft Power Platform (incl. Dynamics 365), GeoSpatial (ArcGIS) and InRule including supporting Azure services as required by the application, to include staff training. Key responsibilities of the supplier will be to:
- Transform technical requirements into DevOps processes
- Build complex stories without additional support
- Manage live test environments
- Identify and resolve issues preventing delivery
- Manage the service components to ensure they meet business needs and performance targets
- Know about the importance of developing process efficiency and the common ways in which processes are optimised
- Support specific activities to improve development processes
- Spot or identify obvious deficiencies
- Undertake Support and Maintenance in accordance with fixed KPIs / SLAs
- Undertake Incident Management
- Undertake Small Change / Enhancement Management
- Undertake Integration with Cloud Services at a Platform Level
- Undertake Core DevOps Management
- Upskill VOA Customer Group Staff
This session will allow HMRC to outline to industry the current thinking around the potential approach to packaging and procuring these services. They will also provide an opportunity to present the current estate, the desired future state, the requirements, and modernisation opportunities and subject to approval, an indicative timeline.
This requirement is needed by the Valuations Office Agency (VOA) within HMRC. The VOA is responsible for the collection of c.£60 billion revenue in non-domestic rates and council tax in England and Wales. The Valuations Office Agency Customer Group (VOA CG) is responsible for running, maintaining, and managing systems and applications used by the VOA, and sits within the Chief Digital and Information office (CDIO) within HMRC.
HMRC has identified the Crown Commercial Service Framework ‘Technology Services 3 (RM6100) Lot 3d: Operational Services – Application and Data Management’ as a potential commercial vehicle for this requirement. Please note that suppliers not on the lot are still welcome to join the event and collaborate with those that are.
HMRC intends to run a competitive tender to deliver these services, under one Lot. Within this Lot HMRC will seek an eco-system of suppliers, utilising the technology specialisms separated into three distinct areas reflective of the 3 technology pillars (InRule, Geospatial & MS Power Platform).
Attending this market engagement event will enable potential suppliers to gain early insight into the current thinking and will provide an opportunity for questions and answers.
Heather Cover-Kus
Heather Cover-Kus
Heather is Head of Central Government Programme at techUK, working to represent the supplier community of tech products and services to Central Government.
Prior to joining techUK in April 2022, Heather worked in the Economic Policy and Small States Section at the Commonwealth Secretariat. She led the organisation’s FinTech programme and worked to create an enabling environment for developing countries to take advantage of the socio-economic benefits of FinTech.
Before moving to the UK, Heather worked at the Office of the Prime Minister of The Bahamas and the Central Bank of The Bahamas.
Heather holds a Graduate Diploma in Law from BPP, a Masters in Public Administration (MPA) from LSE, and a BA in Economics and Sociology from Macalester College.
Ellie Huckle
Ellie Huckle
Ellie joined techUK in March 2018 as a Programme Assistant to the Public Sector team and now works as a Programme Manager for the Central Government Programme.
The programme represents the supplier community of technology products and services in Central Government – in summary working to make Government a more informed buyer, increasing supplier visibility in order to improve their chances of supplying to Government Departments, and fostering better engagement between the public sector and industry. To find out more about what we do, how we do this and how you can get involved – make sure to get in touch!
Prior to joining techUK, Ellie completed Sixth Form in June 2015 and went on to work in Waitrose, moved on swiftly to walking dogs and finally, got an office job working for a small local business in North London, where she lives with her family and their two Bengal cats Kai and Nova.
When she isn’t working Ellie likes to spend time with her family and friends, her cats, and enjoys volunteering for diabetes charities. She has a keen interest in writing, escaping with a good book and expanding her knowledge watching far too many quiz shows!
- Email:
- ellie.huckle@techuk.org
- Phone:
- 020 7331 2015
- Twitter:
- @techUK,@techUK
- Website:
- www.techuk.org,www.techuk.org
- LinkedIn:
- https://bit.ly/3mtQ7Jx,https://bit.ly/3mtQ7Jx
Charles Bauman
Charles Bauman
Charles Bauman is a Junior Programme Manager in the Central Government Programme at techUK.
He supports the programme’s mission to represent the technology supplier community to the UK government and advocate for digital innovation to address public sector challenges. Charles helps facilitate market engagement, foster partnerships, and ensure that tech suppliers and the government work collaboratively to improve outcomes, deliver value for money, and enhance public services for citizens.
Before joining techUK, Charles gained significant experience in research, analysis, and strategic advisory roles. At H/Advisors Cicero, he specialised in public affairs and corporate communications, while at Verdantix, he supported sustainability research and advisory projects, focusing on regulatory and environmental challenges.
Charles holds an MSc in Theory and History of International Relations from the London School of Economics and Political Science (LSE) and an MA in Medieval History from King’s College London.
Charles enjoys volunteering with a think tank, reading, hiking, and spending time with his dog and family outside of work.
- Email:
- charles.bauman@techuk.org
- Website:
- www.techuk.org
- LinkedIn:
- https://www.linkedin.com/in/charles-bauman-75712016b/
Tracy Modha
Tracy Modha
Tracy supports the marketing of several areas at techUK, including Cyber Exchange, Central Government, Cyber Resilience, Defence, Education, Health and Social Care, Justice and Emergency Services, Local Public Services, Nations and Regions and National Security.
Tracy joined techUK in March 2022, having worked in the education sector for 19 years, covering administration, research project support, IT support and event/training support. My most outstanding achievement has been running three very successful international conferences and over 300 training courses booked all over the globe!
Tracy has a great interest in tech. Gaming and computing have been a big part of her life, and now electric cars are an exciting look at the future. She has warmed to Alexa, even though it can sometimes be sassy!
- Email:
- tracy.modha@techuk.org
- Phone:
- 02073312000
- Website:
- www.techuk.org
- LinkedIn:
- https://www.linkedin.com/in/tracymodha83
