The latest digital innovations in retail bring about a multitude of benefits, transforming the industry and enhancing various aspects of the customer experience, operational efficiency, and business strategies. Some of the key benefits for retailers can include enhanced customer experience, data-driven decision making and improved operational efficiency.
However, retailers can face several challenges when it comes to adopting digital solutions, hindering the integration of new technologies into their operations.
Join techUK as we delve into the evolving role of technology in the retail industry. This session will review retailer performance in 2024, exploring key trends and lessons learned from the past year. Looking ahead, we’ll examine the opportunities that technology brings to the retail sector in 2025, from enhancing customer experiences to optimizing operations and driving sustainability.
Key topics will include:
- Performance highlights and challenges faced by retailers in Q4 2024.
- Emerging technologies shaping the retail landscape in 2025.
- Opportunities for digital transformation in customer engagement, logistics, and more.
- The role of tech in creating a sustainable and agile retail ecosystem.
Find a full agenda below and click on the link to book a spot.
Keynote Speakers
Agenda
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1
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Introduction
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2
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Overview of tech innovation in the retail sector
- Catherine Shuttleworth, CEO, Savvy Marketing
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3
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Panel session
- Catherine Shuttleworth, CEO, Savvy Marketing
- James MacKenzie, Head of Insights, PZ Cussons
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4
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Technology Spotlights
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5
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Networking
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UK Tech SMEs: Driving Economic Growth and Innovation
This report illustrates the critical impact of tech SMEs across the nations and regions. techUK has combined quantitative data from Beauhurst with interviews from tech SMEs to provide both the current macroeconomic picture of tech SMEs, but also the economic and social impact made by individual tech SMEs.
