The latest digital innovations in retail bring about a multitude of benefits, transforming the industry and enhancing various aspects of the customer experience, operational efficiency, and business strategies. Some of the key benefits for retailers can include enhanced customer experience, data-driven decision making and improved operational efficiency.
However, retailers can face several challenges when it comes to adopting digital solutions, hindering the integration of new technologies into their operations.
Join techUK as we delves into the evolving role of technology in the retail industry. This session will review retailer performance in 2024, exploring key trends and lessons learned from the past year. Looking ahead, we’ll examine the opportunities that technology brings to the retail sector in 2025, from enhancing customer experiences to optimizing operations and driving sustainability.
The event will also hear from Catherine Shuttleworth, CEO of Savvy Marketing, who has worked with leading retailers and regularly features in media commentary on the industry, and James MacKenzie, Business and Commercial Director at Hippo, who not only leads on some of the latest innovation relevant for retail, but has over 15 years experience in the retail industry.
Key topics will include:
- Performance highlights and challenges faced by retailers in Q4 2024.
- Emerging technologies shaping the retail landscape in 2025.
- Opportunities for digital transformation in customer engagement, logistics, and more.
- The role of tech in creating a sustainable and agile retail ecosystem.
Find a full agenda below and click on the link to book a spot. Audience lists will be shared with all host businesses and organisations participating in this event.
Keynote Speakers
Catherine Shuttleworth
Agenda
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14:00-14:05 |
Introduction |
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14:05-14:30 |
Overview of tech innovation in the retail sector
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14:30-15:15 |
Panel session
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15:30 - 16:30 |
Table Discussion |
